Unit 335 Team working Level: 3

Credit value: 3 NDAQ number: A/501/5163

Outcome 1 Plan collaborative work with others

1.1 describe what makes groups or teams effective in the workplace

1.2 agree realistic objectives for working together and identify what needs to be done to achieve them

1.3 share relevant information to help agree roles and responsibilities

1.4 agree suitable working arrangements with other team members.

Outcome 2 Seek to develop co-operative ways of working and

check progress towards agreed objectives

2.1 organise and carry out tasks efficiently to meet his/her responsibilities

2.2 seek effective ways to work co-operatively, including ways to resolve conflict

2.3 share accurate information on progress and agree changes where necessary to achieve

objectives

Outcome 3 Review work with others and agree ways of

improving collaborative work in the future

3.1 provide a detailed account of what went well and less well from his/her point of view

3.2 identify factors influencing the outcome of working with others, including own role

3.3 identify ways of improving own work with others.