3 F/601/3327- 1/301- Communication and professional relationships with children, young people and adults

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Outcome 1 Understand the principles of developing positive relationships with children, young people and adults

1.1 explain why effective communication is important in developing positive relationships withchildren, young people and adults.

 

1.2 explain the principles of relationship building with children, young people and adults

 

1.3 explain how different social, professional and cultural contexts may affect relationships and theway people communicate.

1.301.learningoutcome1task.docx
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Outcome 2 Understand how to communicate with children, young people and adults

2.1 explain the skills needed to communicate with children and young people.

 

2.2 explain how to adapt communication with children and young people for:

a) the age of the child or young person

b) the context of the communication

c) communication differences

 

2.3 explain the main differences between communicating with adults and communicating with children and young people.

 

2.4 explain how to adapt communication to meet different communication needs of adults.

 

2.5 explain how to manage disagreements with children, young people and adults.

 

Unit 1.301.2.1.2.2.2.3.2.4.2.5.unit2.305
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Outcome 3 Understand legislation, policies and procedures for confidentiality and sharing information, including data protection

3.1 summarise the main points of legislation and procedures covering confidentiality, data protection and the disclosure of information.

 

3.2 explain the importance of reassuring children, young people and adults of the confidentiality of shared information and the limits of this.

 

3.3 justify the kinds of situation when confidentiality protocols must be breached.

 

Unit 1.301learningoutcome 3.3.1.3.2.3.3w
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2/305-Outcome 5 Comply with policies and procedures for confidentiality, sharing information and data protection

5.1 apply the setting’s policies and procedures for:

a) sharing information

b) confidentiality

c) data protection

 

Unit2.305.5.1.6.302.5.2worksheet.docx
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